- Shipping & Returns
Shipping & Returns
Shipping General: All USA shipments are generally processed and shipped the same day or next day after payment is received. Normal shipping service for packages 2 lbs or less is USPS Priority Mail while larger packages are shipped Fedex Ground Home Delivery. We also offer FedEx Next Day Air and FedEx 2nd Day Air services when needed. International shipments and APO/FPO may take longer to process due to the extra paperwork for customs and hand delivering the packages to the proper shipper when necessary. Please Note: Due to weekends, holidays and vacations (yes we do take some time off once in a while) there are a few times a year that we cannot keep this schedule. If you absolutely must have an item by a certain date, please contact us first before buying or purchasing.
Returns (except software): We do accept returns if you change your mind about an item or ordered a wrong item. Return and/or exchange of merchandise must take place within 30 days of receipt of product. All merchandise to be returned must be in original condition, including packaging, documentation, warranty cards, manuals, accessories, etc. The product's original factory seal must be intact. Total Musics Source reserves the right to decline any return or exchange where the product is not in salable condition. Returns are to be freight prepaid back to Total Music Source. If your item was purchased with FREE shipping, the original shipping cost will be deducted from the refund. Freight and handling are not refundable. Please contact us first before returning any merchandise for approval.